Last Updated: Aug 12, 2026
Gather Well LLC ("Gather," "we," "us," or "our") provides software infrastructure that enables independent organizations ("Community Operators") to create and manage branded digital community platforms ("Community Apps").
This Privacy Policy describes how Gather processes personal information in connection with:
• our website located at https://www.joingather.org and related webpages (the "Site"); and
• the hosted software platform, applications, messaging systems, and related technical services we provide to Community Operators and users of Community Apps (collectively, the "Platform").
This Privacy Policy is incorporated into and forms part of the Terms of Use available at https://joingather.org/terms-of-use (the "Terms").
Depending on how a Community App is structured, the applicable Community Operator may act as the primary controller or business responsible for user data collected through that Community App, while Gather may act as a processor, service provider, or infrastructure provider acting on behalf of the Community Operator.
By accessing or using the Site or a Community App, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Through your use of the Site, the Platform, or a Community App, Gather may process information that identifies, relates to, describes, or could reasonably be associated with you ("Personal Information").
We may collect Personal Information:
• directly from you;
• automatically through your use of the Site or Platform; and
• from Community Operators, service providers, or third parties acting on behalf of a Community Operator.
The categories of Personal Information processed through the Platform may include:
• Contact information, such as name, email address, phone number, or account identifiers;
• Mobile telephone number and related mobile information, including text message (SMS) consent status, opt-in and opt-out records, and message delivery and engagement records;
• Authentication and login information;
• Communications, messages, files, photos, videos, or other content submitted within a Community App;
• Transaction or payment-related information where payments or donations are enabled through a Community App;
• Information voluntarily provided through forms, surveys, support requests, or event registrations;
• Device, browser, usage, log, and diagnostic information, including IP address and approximate location information; and
• Analytics and interaction information relating to use of the Platform or Site.
The specific categories of information collected may vary depending on the functionality enabled by the applicable Community Operator.
2. How We Use Information
Gather may use Personal Information to:
• operate, maintain, secure, and improve the Platform and Site;
• provide hosting, authentication, messaging, technical support, and related services;
• support Community Operators in administering Community Apps;
• communicate with users regarding accounts, security, updates, or support matters;
• send text (SMS) messages you have consented to receive, including one-time passcodes and account verification codes, app download and invitation links, account and service notifications, and community messages sent at the direction of a Community Operator;
• maintain records of consent, opt-in, and opt-out requests as required by applicable law and mobile carrier requirements;
• analyze usage and improve functionality, reliability, and security;
• comply with legal obligations and enforce our Terms; and
• detect, prevent, investigate, or address fraud, abuse, security incidents, or technical issues.
3. Role of Community Operators
Community Apps are independently administered by Community Operators, not by Gather.
Community Operators may collect, access, manage, moderate, export, or delete information made available within their Community Apps in accordance with their own policies, practices, and legal obligations.
Gather processes certain information on behalf of Community Operators in order to provide hosting, infrastructure, communications, authentication, technical support, security, and related platform services.
Where a Community Operator provides a member's mobile telephone number to the Platform, or directs that text messages be sent to its members, the Community Operator is responsible for obtaining and maintaining any consent required under applicable law and mobile carrier requirements before those messages are sent. Gather transmits such messages as a service provider on behalf of the Community Operator.
Questions regarding a specific Community Operator's community practices, membership decisions, programs, or internal policies should be directed to the applicable Community Operator.
4. Third-Party Disclosures
We may share Personal Information in the following circumstances:
a. Service Providers and Subprocessors
We may share information with third-party vendors, hosting providers, cloud infrastructure providers, analytics providers, authentication providers, communications vendors, payment processors, customer support providers, and other subprocessors necessary to operate the Platform.
b. Legal and Regulatory Requirements
We may disclose information where reasonably necessary to comply with applicable law, regulation, legal process, governmental request, court order, or enforceable subpoena.
c. Business Transfers
Information may be disclosed or transferred in connection with a merger, financing transaction, acquisition, reorganization, sale of assets, bankruptcy, or other corporate transaction.
d. With Consent
We may disclose information where you direct us to do so or otherwise provide consent.
e. Mobile Information and Text Messaging Consent
No mobile information, including mobile telephone numbers and SMS consent or opt-in data, will be shared with, sold, rented, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are excluded from all other categories of information sharing described in this Privacy Policy, including the categories described in Sections 4(a) through 4(d); this information will not be shared with any third parties for marketing purposes.
We may share mobile information with subcontractors and service providers that support our text messaging program — including messaging aggregators, telecommunications carriers, authentication providers, and customer support vendors — solely to the extent necessary to deliver messages and provide those support services on our behalf. These parties are contractually prohibited from using mobile information for their own marketing purposes.
5. Text Messaging (SMS)
Gather, and Community Operators using the Platform, may send text (SMS) messages to mobile telephone numbers provided to us or to a Community App. Depending on the functionality enabled, these messages may include:
• one-time passcodes and login or account verification codes;
• app download links and invitations to join a Community App;
• transactional and account notifications, such as event reminders, service updates, or responses to support requests; and
• community announcements and other messages sent by or at the direction of a Community Operator.
Consent. You provide your mobile telephone number and consent to receive text messages when you enter your phone number to sign in, when you accept an invitation to join a Community App, when you provide your number to a Community Operator that has confirmed it obtained your consent, or when you otherwise expressly opt in. Consent to receive text messages is not a condition of any purchase. Consent is specific to the Community App for which it was provided and is not transferred to other Community Operators.
Message frequency. Message frequency varies depending on your account activity, the Community Apps you belong to, and the notification settings you have enabled.
Message and data rates. Message and data rates may apply. Contact your wireless provider for details about your plan.
Opting out. You may opt out at any time by replying STOP to any text message you receive. You will receive a single confirmation message and will not receive further text messages unless you opt in again. Opting out may prevent you from receiving one-time passcodes required to sign in and may limit access to certain Platform functionality.
Help. Reply HELP to any text message for assistance, or contact us at legal@joingather.org.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, as described in Section 4(e).
6. Aggregated or De-Identified Information
We may use and disclose aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.
7. Third-Party Services
The Site or Community Apps may contain links to third-party websites, integrations, or services ("Third-Party Services").
Your access to and use of Third-Party Services are governed by the terms and privacy policies of those third parties, not this Privacy Policy.
Gather is not responsible for the privacy, security, or content practices of Third-Party Services.
8. Your Choices
You may decline to provide certain information; however, doing so may limit access to some Platform or Community App functionality.
If you no longer wish to receive marketing communications from Gather, you may unsubscribe using the instructions included in those communications or contact us at legal@joingather.org.
You may opt out of text messages at any time by replying STOP to any message you receive. See Section 5 for details. Opting out of text messages is separate from email marketing preferences, push notifications, and in-app notifications, which you may manage in your account or device settings.
Community Operators may separately communicate with users of their Community Apps in accordance with their own policies and practices.
9. Children's Privacy
The Site, Platform, and Community Apps are not intended for children under thirteen (13) years of age.
We do not knowingly collect Personal Information directly from children under thirteen (13). If you believe a child under thirteen (13) has provided Personal Information through the Platform, please contact us at legal@joingather.org.
10. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. International Users
The Site and Platform are controlled and operated from the United States.
If you access the Platform from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Where required by applicable law, we rely on lawful transfer mechanisms and appropriate safeguards for international data transfers.
If you reside in the European Economic Area ("EEA") or the United Kingdom, we process Personal Information only where we have an applicable legal basis, including:
• your consent;
• performance of a contract;
• compliance with legal obligations;
• legitimate interests that are not overridden by your rights and freedoms; or
• protection of vital interests.
Subject to applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your Personal Information, or to object to certain processing activities.
Requests relating to information controlled by a Community Operator may need to be directed to the applicable Community Operator.
To exercise applicable privacy rights or submit questions regarding this Privacy Policy, contact legal@joingather.org.
You may also have the right to lodge a complaint with an applicable supervisory authority or data protection regulator.
12. Do Not Track Signals
Certain web browsers may allow you to send "Do Not Track" ("DNT") signals.
At this time, the Site and Platform do not respond to DNT signals or similar browser-based tracking preferences.
13. Community Operator Policies
Certain Community Operators may publish additional community guidelines, privacy notices, consent terms, or membership policies applicable to their Community Apps.
In the event of a conflict between those policies and this Privacy Policy with respect to Community Operator activities, the applicable Community Operator policies may govern their handling of user information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in the Platform, legal requirements, or our information practices.
Updated versions become effective upon posting or other reasonable notice. The "Last Updated" date above indicates when this Privacy Policy was most recently revised.
Contact Information
Gather Well LLC
535 Washington Ave, #1
Brooklyn, NY 11238
legal@joingather.org
